Shipping policy
Shipping & Delivery Policy
Thank you for shopping at FURFLEE! We are dedicated to delivering your Furflee™ Pro as quickly and safely as possible.
1. Shipping Locations
Currently, we specialize in serving our customers in the United States. By focusing on a specific market, we can ensure better service and tracking for your orders.
2. Shipping Times
All orders are processed and shipped from our international warehouse.
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Processing Time: 1-3 business days.
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Estimated Delivery Time: 7-15 business days.
Please note: These timeframes are estimates. While most orders arrive on the earlier side of the scale, factors such as high seasonal demand or customs checks may occasionally cause slight delays.
3. Tracking Your Order
Transparency is key. Once your order is dispatched, you will receive a Shipping Confirmation email containing your tracking number. You can follow your package’s journey directly on our website or through major carrier sites like USPS.
4. Shipping Costs
To keep things simple and reward our customers, we offer Free Insured Shipping on all orders across the United States. No hidden fees at checkout.
5. Customs & Duties
For customers in the USA, orders under $800 are typically exempt from import taxes. In the rare event that any local customs fees apply, these are the responsibility of the customer.
6. Wrong Address Disclaimer
It is the responsibility of the buyer to make sure that the shipping address entered is correct. If you realize there is an error, please contact us at furflee@gmail.com immediately.
